Standards

A partnership approach is vital to reducing retail crime and ensuring safe, secure environments for both shoppers and staff. Consistency across the partnership is key, by working together to manage crime through proven tactics and processes developed from What Works research and offender management programmes, we can create a unified and effective response.

This collective approach enables retailers and policing to address crime more strategically, reduce risks to businesses, and build safer spaces where communities can shop and work with confidence.

To support this, clear guidance will be developed and necessary resources will be provided to help both retailers and law enforcement implement these standards with confidence. This collaborative approach will create greater consistency, strengthen partnerships, and deliver a more unified response to the challenges of retail crime.

Measures

We will develop a consistent standard for the recording of crime and incidents by retailers in internal systems.

We will develop a common understanding of viable lines of investigations.

We will develop a consistent approach to the reporting of crimes.

We will develop a consistent approach to the tracking of outcomes and outputs and measuring success.